Characteristics of Grandado: high quality, low prices and excellent service

Usually low-priced products are considered to be of lesser quality than their more expensive alternatives. However, Grandado turns this around. On this page you will read how and why we are able to offer high-quality products at low prices with excellent service. 

 

 
 

High quality


By maintaining high-quality requirements, we guarantee a wide range of products of excellent quality. It is safe to assume that all Grandado’s products meet consumers’ criteria. All our products are thoroughly tested in China. As a result, we guarantee that our customers receive only high-quality products.


 

Low prices 


Did you know that big companies spend a lot of money on expensive marketing and advertising campaigns? We don’t. We prefer investing in our customers. As a result, we are able to offer very low-priced products to them.




 

 


Service

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Lowest prices
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Free returns    
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One-year guarantee on all products             
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100 days return policy
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Track & Trace
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Money-back guarantee
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Secure payment
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Personal service through e-mail and by phone
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Advice and maintenance within UK
 
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A lifetime 5% discount on every subsequent order
 
 

 

About us
 

Grandado is a Chinese company, however in many ways we operate different from what you might be used to from a Chinese company. Besides offering a local look and feel in our website we regard providing the best service as our main focus.  We believe that the only way to offer great service is to be present locally. Therefore we decided to work together with a reliable English partner where we provide great customer service and part of the onpage marketing. In the meantime in China we do our very best to offer great products for an even greater price. In this way you as our customer receive the very best from two worlds!

Experience
 

The Grandado team has a lot of professional experience when it comes to hosting webshops. From these past experiences we derived the foundations for Grandado. Customers can rely on us: we know what products you’re looking for, we know how you’d like to receive them and we know when you want them to be available. All the connections we have made over the past years have shaped us into the organization we are now: an organization that we are proud of. You can expect us to shop at Grandado ourselves. We have strict requirements for our webshops and products, so we are able to offer you the best products. We only offer a product at Grandado when we are very certain it creates a satisfying customer experience.
 

Our mission
 

Grandado’s mission is to offer you the best products at the lowest possible prices. Our wide and varied range of products allows enough choice to satisfy any consumer. By offering such a wide range of products, we are trying to reach a target audience as large as possible. Grandado will always attempt to represent excellent and customized service. Good customer relations are very important to us. Therefore, if you have any questions, comments or suggestions, we would be pleased to receive them.